Vendor Feedback Portal for E-commerce Retailers
Why This is an Opportunity
Feedback is crucial for maintaining vendor quality but is frequently lost or inaccessible due to scattered storage. This solution provides a structured way to collect and manage vendor feedback, improving decision-making. Simple to build with basic CRUD and communication features.
Key Pain Points
- •Current process requires sifting through extensive email threads for feedback
- •Existing tools have no centralized feedback repository
- •No way to track feedback history for each vendor
- •Have to use multiple tools to store and discuss feedback
- •Manual consolidation of feedback is error-prone and tedious
Original Discovery
E-commerce retailers struggle to gather and manage feedback from numerous vendors effectively. Often, feedback is shared via disparate emails, resulting in lost information and miscommunication. A centralized portal where retailers can rate vendors, log feedback, and initiate discussions in one place would improve vendor relationships.
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