Punchlist
Why This is an Opportunity
The post-job punchlist process in residential construction is universally hated by both sides. This replaces angry text threads with something organized, and the sign-off feature alone is worth the subscription for contractors who deal with scope-creeping clients.
Key Pain Points
- •Homeowners text photos at random times over weeks and there's no single place to see what's actually still outstanding
- •Contractors can't tell the difference between legitimate punchlist items and new scope the client is sneaking in for free
- •There's no clear 'done' moment — projects just trail off into increasingly passive-aggressive texts
- •Photos sent via text lose context — you can't tell which room, which wall, or what the actual issue is without a phone call
Original Discovery
Contractors and handymen finish a job and the homeowner starts texting them photos of tiny things that aren't quite right — a paint drip here, a gap there. Punchlist lets the homeowner walk through and log issues with photos and location pins on a floor plan, and the contractor gets a clean checklist instead of a nightmare thread of 30 iMessages. Both sides can check things off and there's a clear "sign-off" moment when the job is officially done.
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